Until further notice, the Orbit360 Service Desk will be operating an email only service. Should you require urgent assistance, please email heiw.orbit360@wales.nhs.uk with a contact number and we will get back to you as soon as possible.
Unfortunately, our office is currently closed - please do not send paper surveys via post while the office is closed. Any paper surveys sent via post will be held and collected once the office re-opens. We will upload these to a doctor’s profile when we return to the office. We are operating as normal for scanned copies and these will appear on a doctor’s account within 2 working days. You can email a scanned copy of the questionnaires to heiw.orbit360@wales.nhs.uk.
We will keep you updated on any developments. Many thanks for your understanding during this time.