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Orbit360 frequently asked questions


Until further notice, the Orbit360 Service Desk will be operating an email only service. Should you require urgent assistance, please email with a contact number and we will get back to you as soon as possible.  

Unfortunately, our office is currently closed  - please do not send paper surveys via post while the office is closed. Any paper surveys sent via post will be held and collected once the office re-opens. We will upload these to a doctor’s profile when we return to the office. We are operating as normal for scanned copies and these will appear on a doctor’s account within 2 working days. You can email a scanned copy of the questionnaires to

We will keep you updated on any developments. Many thanks for your understanding during this time.  

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