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Orbit360 frequently asked questions

Cookie policy

Orbit360 will be unavailable to users from 15th March 2022 to 16th March 2022 to allow for critical server upgrade work to be completed

Until further notice, the Orbit360 Service Desk will be operating an email only service.  


***Service Desk arrangements over the Christmas period - the Orbit360 Service Desk will close at 3:00pm on the 23rd December 2021 and re-open on the 4th January 2022 at 9:00am. Emails will be checked intermittently throughout the period in case of anything urgent. For all Orbit360 - for patient forms received;

  • All forms received by 3:00pm the 23rd December 2021 will be scanned and uploaded to the doctor’s profile by close of play on the 23rd December 2021
  • Any forms received between this period and the 4th January 2022 will be scanned and uploaded to doctor’s profiles by close of play on the 6th January 2022

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Our cookies do not contain any personal information about you, and do not hold any information about which sites you visited before you came here. We use only strictly necessary, performance and functionality cookies.

We do not use any targeting or advertising cookies.

Cookie settings

We only use two types of cookie on this site, cookies that measure website usage and strictly necessary cookies. You can choose which cookies you're happy for us to use.

Cookies that measure website use

We use Google Analytics to measure how you use our website so we can improve it based on your needs. Google Analytics' cookies will store information relating to how you arrived at our site, what pages you visited on our site, how long you spent on each page and what you clicked on while on our site.

These cookies do not store any personal identifiable information about you and Google does not use or share any data about how you use our site.

Essential cookies

These always need to be turned on

These essential cookies do things like remember your progress through a form and handle login processes.

You can set your browser not to accept cookies. However, if you do this, you may not be able to use some site features that rely on cookies.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, visit or, or use the "Help" function within your browser.

Your privacy

This website uses cookies to ensure you get the best experience, please accept these so we can deliver a more reliable service.

To find out more, read our privacy policy and cookie policy.

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