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Orbit360 frequently asked questions

Cookie policy

We are temporarily extending the duration for Doctors to collect feedback from 8 weeks to 12 weeks as we support doctors during the current Covid-19 period.  This will be applicable for newly initiated surveys and will not automatically be retrospectively applied to accounts, however Designated Bodies can action manual extensions as per the usual process

Until further notice, the Orbit360 Service Desk will be operating an email only service. For the latest updates, visit the Orbit360 homepage

We currently have limited access to the office, any patient forms sent to us via post will be collected once per week. We will upload these to a doctor’s profile when these are collected and therefore there may be a delay in doing so. We are operating as normal for scanned copies and these will appear on a doctor’s account within 2 working days. You can email a scanned copy of the questionnaires to heiw.orbit360@wales.nhs.uk.

We will keep you updated on any developments. Many thanks for your understanding during this time.  

 

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We do not use any targeting or advertising cookies.


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We only use two types of cookie on this site, cookies that measure website usage and strictly necessary cookies. You can choose which cookies you're happy for us to use.



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We use Google Analytics to measure how you use our website so we can improve it based on your needs. Google Analytics' cookies will store information relating to how you arrived at our site, what pages you visited on our site, how long you spent on each page and what you clicked on while on our site.

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These essential cookies do things like remember your progress through a form and handle login processes.


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To find out more, read our privacy policy and cookie policy.

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