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Orbit360 frequently asked questions

Designated body contacts

We are temporarily extending the duration for Doctors to collect feedback from 8 weeks to 12 weeks as we support doctors during the current Covid-19 period.  This will be applicable for newly initiated surveys and will not automatically be retrospectively applied to accounts, however Designated Bodies can action manual extensions as per the usual process.

Following the Wales Revalidation Appraisal Group meeting on the 25th February 2021, it was agreed that the minimum number of patient feedback forms required on Orbit360 will be reduced from 34 to 20 with immediate effect. Supporting guidance documents will be updated in due course.

We currently have limited access to the office, any patient forms sent to us via post will be collected once per week. We will upload these to a doctor’s profile when these are collected and therefore there may be a delay in doing so. We are operating as normal for scanned copies and these will appear on a doctor’s account within 2 working days. You can email a scanned copy of the questionnaires to

We will keep you updated on any developments. Many thanks for your understanding during this time. Until further notice, the Orbit360 Service Desk will be operating an email only service. For the latest updates, visit the Orbit360 homepage

Designated body Responsible Officer Revalidation office contact Email address Contact number
Aneurin Bevan University Health Board James Calvert Linda Coe
Rosanna Carnevale

01633 238 127 01633 238 143

Betsi Cadwaladr University Health Board Arpan Guha

Sarah Tyler 
Valerie Morris

01248 384193
01745 534329
Cardiff and Vale University Health Board Stuart Walker

Julie Herbert             Hilary Sharp              Jane Robson 02921 843134
Cwn Taf Bro Morgannwg University Health Board Dominic Hurford Rebecca Seldon
Tamsin Gerrard 01443 443443

Hywel Dda University Health Board Philip Kloer Helen Williams
Grace Aldrich
01437 771262
01267 239661
Powys Teaching Health Board Kate Wright

Nikki Smith               Elaine Gilbert Elaine.Gilbert  01874 712 665 01874 712714
Public Health Wales Eleri Davies (interim)

Paula Baudry

02920 104 291
Swansea Bay University Health Board Richard Evans

Sharon Penhale
Alison Hughes         Joanne Howe 
01639 684388
01639 684389
Velindre NHS Trust Jacinta Abraham (interim)             Mike Button

Andrea Gwillam                Joanne Howard               Stacey Rodd    029 2061 5888

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